INTELLIGENT PRODUCT RECOMMENDATIONS
Impact CX
powered by intouch.com
Truly relevant product recommendations combined with a non-invasive user interface drive sales and provide a helpful service to your customers. Powered by intouch.com, this machine learning-based recommendation engine is designed for physical retail environments!
Using the 1:1 communication channel of our My-Scan applications, impact CX enables retailers to promote truly relevant products at the optimal time and location in-store.
Use real-time behavioural data and consider factors such as; demographics, weather, store location, time of day, day of week etc. in order to decide what product to recommend and when.
Recommendations are displayed at the critical moment of truth.
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Making the right decision, in real-time.
Product Intelligence
Understand what products are sold in-store and: Who buys them? When they are bought? What other products are they associated with?
Store Intelligence
What is happening in real time in and around the individual store: Is it raining outside? Is there traffic nearby? Is the store in an affluent area? Is there a big event (football game) happening tonight?
Customer Intelligence
Who is currently inside the store: Purchasing patterns? Demographics? What should be promoted if they buy a particular item?
Driving Sales, continuously:
Fully Automated
Save thousands of hours by eliminating rule-based engines and switching to fully automated product and event tagging.
Target Accurately
Continuous optimization by constant re-training of audience association models to create the world’s most accurate in-store targeting.
Responding in Real-Time
Deploy the cloud-trained models at edge-level to quickly interact with your dynamic store environments.