Application Support Engineer(s)

Are you ambitious, technically savvy and looking for a junior position at an international company? We are hiring a skilled Application Support Engineer(s) to join the Re-Vision team at our HQ in Waardenburg!

Job Description
As Application Support Engineer you will be part of a small team (5 full-timers) that delivers 2nd and 3rd line support on our in-house developed self-scanning and loyalty systems used by retailers all over the world. Together with your team, you will ensure the quality, performance, and uptime of our applications is assured. You will analyse, reproduce and resolve issues and service requests related to the self-scanning and loyalty systems remotely from our office. Issues and requests regarding the systems or used hardware will be solved together with strategic partners or the IT-department of the customer. As an Application Support Engineer, you will carefully prepare, test and document new installations and updates of our applications. You closely cooperate with our implementation team and other departments. Suggestions to improve our applications and prevent issues are highly encouraged.

Tasks and responsibilities
Provide 2nd and 3rd line support on the Re-Vision self-scanning and loyalty systems;
Testing new software releases and bug fixes;
Assisting with implementation, testing of bug fixes, analysing and reproducing issues; 
Installing updates and patches; 
Participating in an “on-call” shift;
Securing and analysing log files.

The profile
The ideal candidate is proactive, flexible and accurate, also while working under pressure. Working at Re-Vision takes a highly developed team spirit, while also being able to work independently. 

Requirements 
Bachelor of Science degree or comparable reasoning competence; 
Experience with interpreting and managing log files; 
Experience with application support or IT support;
Basic application and system knowledge;
Server 2012-2016, Virtualisation and SQL knowledge is preferred;
Good English language skills are preferred. 

We Offer
At Re-Vision we know that our success results from our employees. You will find teams of dedicated professionals working on new and innovative solutions for Retailers worldwide. We offer you the freedom to work in an exciting, International orientated environment that best suit your skills and ambitions.
We encourage personal growth and success among our employees with;

Challenging fulltime and dynamic work environment;  
Competetive salary including a good retirement benefit, travel expenses, laptop and mobile phone; 
• Plenty of room for personal initiative, development and training. 

Interested candidates should send an e-mail, ref. ‘Application Support Engineer’ with their CV and a letter of motivation to Re-Vision referring Mrs. Daniëlle van Dael at d.vandael@re-vision.nl. For more information about the vacancy you can call Daniëlle at +31 6 5327 5085. Your application will be treated confidentially and we will respect any notice period with your current employer. The application procedure will consist of: Selection based on CV and Letter of Motivation; First interview with Team Manager / Technical Colleague; Second interview / technical assessment.

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The decision to proceed with Re-Vision was made after...

Sally Marriott, Tesco
Sally Marriott, Tesco