Overview of Solutions Portfolio
 

My-Scan is a leading software solution for Self-Scanning and Loyalty/CRM systems. Benefiting from over 10 years of development and investment around retail best practice CRM principles, My-Scan solution became the market leader and is successfully implemented at the leading European retailers, such as Carrefour, Tesco, Coop Switzerland, and others. My-Scan is one of the most functionally mature self-scanning solutions on the market, with a proven track record to help large retail organizations achieve their business goals, and a clear vision on the solution roadmap to customer success.

My-Scan is a next generation product, conceptually different from any other self-scanning solution on the market. All the basic self-scanning functionality is provided within My-Scan Solution Platform, which serves as the foundation and can be expanded with a wide range of modules to enrich the basic functionality. These modules allow the customers to tailor the solution to their specific needs, and enable more efficient return on investments already made, thus increasing the ROI on PSS projects even more. The most important functionality features of My-Scan solution are: 

  Centralised managed architecture:

• Offers one single centrally-managed Customer database
• Manages customers’ Trust levels centrally
• Allows centralized parameter setting
• GUI settings for hand-terminals and kiosk/scanner-walls
• Ensures single centralized support environment

  Hybrid solution: online and offline operation of terminals (redundancy)

• Ensures more stable operation of the terminals – does not require100% wi-fi coverage
• Offers less irritation for the customer – he can scan always, even when wi-fi connection is down
• Minimizes implementation costs – no need to install additional wi-fi access points 
• Reduces impact of other equipment in the store on the operation of hand-terminals

  Both Full and Partial re-scan supported
  Integration with loyalty systems already in use by the customer – supports specific loyalty
      promotions, payment with earned points, shows this information on the terminal 
  Possibility to leverage investment in hardware – all hand terminals can be used by the
      employees to support Inventory, Price Mark down, Product write off, Queue-busting, etc.
  Actual prices shown on the terminal, including discounted items and full promotion support
  Solution to support self-scanning and self-checkout combined on one hardware platform
  Loyalty reward for customers with accurate re-scans
  Supports direct push-marketing – customised offers and promotions are displayed to the 
      customer at the point of decision